Privacy Policy
C0SEC-ASSIST values your privacy. This policy describes how we collect, use, disclose, and protect your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and its Data Protection Provisions.
Collection of personal data
We collect personal data that you provide directly to us, such as your name, email address, company details, and billing information when you register, subscribe, or contact us. We may also collect data automatically through your use of the website, such as usage and device data.
Purposes of collection
We collect, use, and process your personal data to: (a) provide and manage your membership and downloads; (b) process payments and subscriptions; (c) send you service, compliance-deadline, and account-related communications; (d) respond to your enquiries and service requests; and (e) operate, improve, and secure our website and services.
Disclosure of personal data
We do not sell or rent your personal data. We may disclose your personal data only: (a) to service providers that process data on our behalf (such as payment and email providers) under contractual obligations of confidentiality; (b) where required by law or by a public agency in Singapore; or (c) with your consent.
Protection and retention
We protect your personal data with reasonable administrative, technical, and physical safeguards against unauthorised access, collection, use, disclosure, or similar risks, consistent with the PDPA. We retain your personal data only as long as necessary for the purposes above, to meet legal or accounting obligations, or to resolve disputes, after which it is securely destroyed or anonymised.
Access and correction rights
Under the PDPA, you may request access to, or correction of, your personal data held by us, or withdraw your consent to the processing of it (subject to legal and contractual restrictions). Submit requests to our Data Protection Officer at the contact below. We will respond as soon as reasonably practicable.
Direct marketing / Do Not Call
We may send you marketing about our templates and services only if you consent or are an existing subscriber. You may opt out at any time using the unsubscribe link in any email or by contacting us. We do not make telemarketing calls or send marketing messages to Singapore phone numbers listed on the Do Not Call Registry.
Data Protection Officer
Questions about this policy, or requests regarding your personal data, may be sent to our Data Protection Officer through our contact page. We will respond as soon as reasonably practicable.
This policy may be updated from time to time; the current version is always available on this page.